Privacy Policy
Effective Date: July 2025
VIC Tyre Recycling Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect the following types of personal information when you use our website or services:
- Full name
- Contact information (email, phone number, address)
- Business or company details
- Pickup scheduling details
- EPA tracking information (related to your tyre disposal)
- Any messages or correspondence you send through our contact or booking forms
We may also collect anonymous website data such as IP address, browser type, and pages visited for analytics purposes.
2. How We Collect Your Information
We collect personal information:
- When you fill out online forms (e.g. “Book a Pickup”)
- When you contact us by phone or email
- Through third-party integrations (such as EPA Waste Tracker updates)
- When you subscribe to newsletters or request service updates
3. How We Use Your Information
Your information is used to:
- Process tyre collection bookings
- Provide recycling services and EPA-compliant reports
- Communicate with you about your service
- Issue recycling certificates and invoices
- Improve our website and customer service
- Comply with legal obligations (e.g. environmental reporting)
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- EPA Victoria for Waste Tracker compliance
- Our service and logistics partners (e.g. collection trucks, contractors)
- IT providers or marketing platforms (e.g. for secure data storage or email communication)
- Legal or regulatory authorities if required by law
5. Data Security
We take data protection seriously and implement appropriate technical and organisational measures to protect your information from misuse, loss, or unauthorised access. This includes encrypted storage, access controls, and secure server environments.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent for marketing communications
- Lodge a complaint if you believe your privacy has been breached
To exercise any of these rights, please contact us at hello@victyrerecycling.com.au.
7. Cookies & Analytics
Our website uses cookies to enhance your experience and collect usage data for analytics. You may disable cookies in your browser settings, but this may affect site functionality.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. Please read their privacy policies separately.
9. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted above.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
VIC Tyre Recycling Pty Ltd
17 Citrus Street, Braeside VIC 3195
hello@victyrerecycling.com.au
1300 VTR 999